MEMBER RESOURCES
Benefit Plan
Overview
One of the most important breakthroughs we’ve made as a Union is winning a Benefit Plan. Today, thousands of members and their families have Medical & Dental Benefits and Life Insurance.
You may be eligible!
What is covered by your benefits (a.k.a. schedule), what your share of the monthly premium is (if any – some are 100% employer paid), and your eligibility varies from province to province and sometimes from contract to contract.
Please check your Collective Bargaining Agreement to determine if you are eligible (e.g., passed probation, work enough hours, etc.). If you need help determining your eligibility, please consult with your steward or contact your Union rep.
Once you’ve determined that you are eligible, you will need to enroll. The enrolment process depends on the province and city in which you work.
Enrolment
If and when you qualify for benefits, there are three basic steps you need to take.
- Acquire enrolment form.
- Fill out enrolment form.
- Submit enrolment form.
The city or province you work in determines your enrolment process. Please see below for details.
Alberta
British Columbia
Enrolment forms are generally mailed to members from our Burnaby office. (They are also available for downloading below).
The package you receive from our office will contain a pre-paid and addressed envelope for you to send the completed form directly to Global Benefits.
New Brunswick
Once you are eligible call our Nova Scotia office (1.800.563.1095) for the enrolment form. (They are also available for downloading below).
For the time being, submit your completed form to the Nova Scotia office. We will submit it to Global Benefits on your behalf.
Nova Scotia
Once you are eligible call our Nova Scotia office (902.445.1095) for the enrolment form. (They are also available for downloading below).
For the time being, submit your completed form to the Nova Scotia office. We will submit it to Global Benefits on your behalf.
Ontario: Greater Toronto Area
As per the Collective Agreement your supervisor should provide you with the form. (They are also available for downloading below).
Once you complete the form, submit it to your supervisor. Your employer will submit the form to Global Benefits.
Retain a copy for your records and note the date of the submission.
Ontario: Niagara & Hamilton
Once you are eligible ask your employer for the enrolment form. (They are also available for downloading below).
Submit your completed form directly to Global Benefits.
You should notify your employer that you’ve sent in your forms – we suggest you do so by email or text so that you have a record of the communication. The employer will need to begin paying monthly premiums to Global Benefits on your behalf.
Retain a copy for your records as well as the date of the submission.
Ontario: Ottawa
Once you’ve passed probation and are working at least 60 hours a month, call the office (613.567.3528) to receive your enrolment form. (They are also available for downloading below).
The package you receive from our office will contain a pre-paid and addressed envelope for you to send the completed form directly to Global Benefits.
If your workplace is not covered by one of these areas, please speak to you steward or Union rep for more information.
Download Group Benefit Enrolment and Beneficiary Designation Form
Submitting Group Benefit Enrolment and Beneficiary Designation Form
If you need to submit your enrolment form directly to Global Benefits you can send it Mail, Fax, or Email to benefits@globalben.com.
NOTE: Dental Providers should submit electronically through the EDI System.
Submitting Claims
The drug card is used for prescriptions at your local pharmacy, and it also is used by the dental office to communicate with Global Benefits.
For claims that need to be sent to Global Benefits (paramedical, etc.) you have several options including the Global Benefits Online Portal (via their website), the Mobile App, mail, and fax. You will need original receipts and service provider statements.
Global Benefits Online Portal
To submit claims online, you will need to have already been enrolled to register an online account, and have a drug card number or Member ID.
Global Benefits Mobile App
Mail or Fax
It is important when sending in the claims/documents/receipts, that you provide your full name, current complete correct address and either your drug card number or S.I.N.
If you are submitting claims by mail, we recommend you retain copies of the receipts and the form(s).
Mail:
Global Benefits
Attn Claims Department
901-191 THE WEST MALL,
ETOBICOKE ON, M9C 5K8
Fax:
Attn Claims Department
(416) 631-3064
Email:
Global Benefits prefer members not use email to submit claims to avoid exposing any sensitive or private information. If you have no other means to submit a claim, you can email the completed claim form, statements and receipts to seiubenefittrust@globalben.com.
Claim Forms
If you are submitting your claim via mail or fax (or email), you will need to fill out a claim form.
Please note Global Benefits no longer provides dental claim forms as it is a standard practice for all dental practitioners in Canada to submit claims to Global Benefits. If you need assistance, call Global Benefits.
Some members have Short Term Disability benefits in their Collective Bargaining Agreement. Check your Global Benefits Schedule of Benefits to verify your eligibility or contact Global Benefits for more information.
Service Providers
A service provider online registration form is available. Please send the completed form to support@globalben.com.
For provider enrolment / support call 1-866-394-3648.
Contact
Global Benefits
901-191 THE WEST MALL,
ETOBICOKE ON, M9C 5K8
Phone:
1-800-663-4500
Fax:
(416) 631-3064
General Inquiries:
seiubenefittrust@globalben.com
(NOTE: New address as of September 1st, 2023)